Thank you for visiting our website. We take your privacy protection very seriously. This Privacy Policy is designed to inform you about how we collect, use, store, and protect your personal information, as well as the rights you have regarding your personal information. Please read this policy carefully before using our website.
1. Scope of Application
This Privacy Policy applies to personal information you provide through our website (including but not limited to all pages, functions, and services of the website) or that we collect during your use of the website.
2. Information Collection
1. Information you actively provide: When you register an account, place an order, participate in a questionnaire survey, contact customer service, etc., on our website, you may need to provide us with some personal information, such as name, email address, phone number, shipping address, etc.
2. Automatically collected information: When you visit our website, we may automatically collect some information through technologies such as cookies and log files, including your IP address, browser type, operating system, access time, visited pages, clicked links, etc. This information helps us understand the usage of the website to improve website services.
3. Information Use
We collect your personal information mainly for the following purposes:
1. To provide you with the products or services you request, such as processing orders, delivering goods, etc.
2. To communicate with you, such as replying to your inquiries, sending order confirmation information, providing after-sales services, etc.
3. To improve our website and services, and optimize website functions and content according to your usage.
4. To send you marketing information, such as new product promotions, preferential activities, etc., but we will ensure that you can choose to opt out of such marketing at any time.
5. To comply with legal regulations and maintain the normal operation and security of the website.
4. Information Storage and Protection
1. Storage period: We will store your personal information for the period necessary to achieve the purposes stated in this policy, unless otherwise specified or required by law.
2. Protection measures: We have adopted a series of security measures to protect your personal information from unauthorized access, use, disclosure, or tampering. These measures include but are not limited to data encryption, access control, security audits, etc. However, please note that information transmission on the Internet is not completely secure, and we cannot guarantee the absolute security of your personal information during transmission.
5. Information Disclosure
We may disclose your personal information in the following circumstances:
1. With your explicit consent.
2. In compliance with legal regulations and in response to legitimate requests from judicial or administrative authorities.
3. To protect our legitimate rights and interests, the security of the website, or the interests of other users.
4. In cases of merger, acquisition, asset transfer, etc., your personal information may be transferred to relevant third parties, but we will ensure that the third party complies with the provisions of this Privacy Policy.
6. Your Rights
You have the following rights regarding your personal information:
1. Right of access: You have the right to access the personal information we have collected about you, and you can exercise this right by contacting our customer service.
2. Right of correction: If you find that the personal information we have collected about you is incorrect, you have the right to request us to correct it.
3. Right of deletion: Under the circumstances specified by laws and regulations, you have the right to request us to delete your personal information, for example, when the purpose of collecting the information has been achieved and there is no need to retain the information.
4. Right to withdraw consent: You can withdraw your consent to our collection and use of your personal information, but this may affect your use of certain functions or services of our website.
5. Right to complain and report: If you believe that our personal information processing behavior violates this Privacy Policy or relevant laws and regulations, you have the right to complain and report to the relevant departments.
7. Third-Party Links
Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy policies and information processing behaviors of these third-party websites. It is recommended that you read their privacy policies carefully before visiting these websites.
8. Policy Updates
We may update this Privacy Policy according to changes in legal regulations, business development, etc. When this policy is changed, we will publish the updated policy on the website and notify you through appropriate means. Please check this policy regularly to learn about the latest privacy protection measures.
9. Contact Us
If you have any questions, opinions, or suggestions about this Privacy Policy, or need to exercise your personal information rights, please contact us through the following methods:
· Email: violet@topcncmachinery.com
· Phone number: 008613256723809
We will respond to your request within a reasonable time.
This Privacy Policy shall take effect from the date of publication.
